‘No collapse evident’ in BPOs despite AI — HSBC

BusinessWorld - BusinessWorld Online 19 h Philippines

THE Philippine services industry is benefiting rather than suffering from the global artificial intelligence (AI) boom, with AI tools accelerating employment and productivity in the business process outsourcing (BPO) sector, HSBC Ltd. said. In theory, “other business services” such as those offered by the BPO sector should be vulnerable to AI automation, according to HSBC […]

Aggregated from the leading newsrooms of the country. Every story links to its original source.